What Makes MPOL Different?

MPOL's clients are the true testament to our ability to deliver quality investigation services on a consistent level. We strongly believe that our depth of experience and our proven ability in working in partnership with our clients ensures the best possible and most reliable investigation outcomes.

MPOL is a leading professional service provider in the investigation industry. We distinguish ourselves from other investigation companies in a number of ways:

  • We insist on the recruitment of qualified professionals with backgrounds in law, insurance claims management, law enforcement, security consultants, occupational health and safety and business management. The majority of our factual investigators, for example, have legal backgrounds.
  • We specialise in insurance investigations and related services. That means we focus our resources and energies to the needs of insurers, large corporate self insurers, government agencies and legal firms.
  • The unique professional approach of MPOL's management team includes our training and development programs for all investigators. This means that clients have confidence that we get things right "the first time".
  • Our investment in office structures, quality management systems and new technology is recognised as one of the most extensive in the industry. Our clients directly benefit from our ability to meet deadlines and our serious long term commitment to the development of our business.
  • We are the only investigation company in Australia with senior management fully dedicated to client service development. MPOL's Client Liason Manager provides assurance that our operational service areas meet strict performance measures set by our clients and MPOL.
  • MPOL is recognized by its clients and its competitors in the investigation industry with having the most extensive international network of investigators. We have a proven track record in conducting special investigation assignments in the United States, Europe and Asia.